Terms and Conditions
1. The Playing Framework
The website provides information about playing options, course facilities, packages, and related services. It does not accept payments or complete bookings, which require the office process set out below.
2. Three Stages, Three Different Meanings
A consultation request is an online expression of interest. It allows Linksphereia to receive preliminary information and prepare for an in-person discussion. It does not reserve a final tee time or create a paid booking.
A partial reservation is a temporary hold associated with the consultation request. It remains active for 48 hours after submission, subject to availability and operational requirements. The customer must attend the stated office or designated Hong Kong business location within that period. If attendance does not occur, the partial reservation expires automatically without further notice.
3. The Office Consultation
During the consultation, a company representative will discuss the preferred date, tee time, number of golfers, playing format, course preferences, facilities, equipment or service requests, and other relevant arrangements. Customers must identify any accessibility considerations or participation requirements that may affect planning.
Using the details discussed, Linksphereia will prepare a tailored golf plan and corresponding quote. The plan may address scheduling, participant numbers, course access, facilities, equipment requests, and agreed additions. Availability is not preserved indefinitely by a quote, and the customer should review every included and excluded item before making the full payment there.
Full payment must be made at the office using one of the payment methods available there. A booking is completed only after Linksphereia receives the complete quoted amount and issues the relevant booking details. The website cannot accept payments or finalize bookings.
4. Information and Booking Responsibilities
Customers must provide complete and accurate names, contact details, golfer numbers, scheduling preferences, and other requested information. They must promptly notify Linksphereia of errors or relevant changes. Linksphereia may rely on submitted information when preparing plans, allocating facilities, and issuing booking details.
The customer completing the booking must communicate the scheduled arrival time, identification and documentation requirements, dress requirements, course rules, safety instructions, facility procedures, and cancellation consequences to every participating golfer. Failure to share this information does not remove the applicable participation requirements or create refund eligibility.
5. Entry and Participation
Every golfer must arrive at the designated course or meeting location one hour before the scheduled tee time. Each participant must carry valid government-issued identification and any additional document communicated during consultation or in the booking details.
Golfers must follow posted course rules, reasonable staff directions, safety instructions, pace-of-play requirements, dress requirements, equipment restrictions, and facility procedures. Conduct that threatens safety, damages property, disrupts play, or interferes with other visitors may result in removal without refund, subject to applicable law. Customers are responsible for damage caused deliberately or negligently by themselves or their participants.
6. Cancellation Ledger
Paid booking cancellation requests must be emailed to shot@linksphereia.com for assessment under the following schedule.
| Cancellation event | Outcome |
|---|---|
| Request received at least 48 hours before the scheduled tee time or session | A cancellation request received at least 48 hours before the scheduled tee time or session qualifies for a full refund of the paid booking amount. |
| Request received less than 48 hours before the scheduled tee time or session | A 50% cancellation charge applies to the affected paid booking amount. The remaining 50% qualifies for a refund. |
| Customer or golfer fails to arrive | The affected booking is classified as a no-show, and no refund is provided. |
When one or more golfers cancel without canceling the entire group booking, the refund or cancellation charge is calculated using each canceling golfer’s allocated share of the paid booking amount. Amounts allocated to golfers who continue are excluded from that calculation. If the cancellation changes a group package, minimum participant requirement, facility arrangement, course condition, or pricing structure, Linksphereia will explain any revised arrangement or amount before it takes effect.
Eligible refunds are issued by bank transfer. Linksphereia may request accurate banking details. After refund approval and receipt of all required banking information, Linksphereia will initiate the transfer within 24 hours. Account crediting time depends on the receiving bank and its procedures. Customers remain responsible for supplying correct banking information.
7. Weather and Course Operations
Golf is affected by weather, ground conditions, maintenance, safety decisions, course closures, and operational requirements. Linksphereia may adjust tee times, facilities, routes, playing formats, meeting points, or related arrangements where reasonably necessary.
If Linksphereia sessions are canceled because of closure, weather, or operational interruption, it may offer reasonable rescheduling, an adjusted arrangement, or an applicable refund based on the affected services.
8. Website Use and Ownership
Linksphereia may update or suspend content without promising uninterrupted access. Materials belong to Linksphereia or rights holders and require permission for reuse.
9. Data, Electronic Records, and Fair Dealing
Electronic records may be recognized under the Electronic Transactions Ordinance (Cap. 553), while personal data is handled under the Personal Data (Privacy) Ordinance (Cap. 486). Neither rule changes office-only booking and payment requirements under this process.
These terms are intended to operate consistently with the strong Trade Descriptions Ordinance (Cap. 362), the Supply of Services (Implied Terms) Ordinance (Cap. 457), and the Control of Exemption Clauses Ordinance (Cap. 71). Nothing here removes consumer rights or solutions that cannot lawfully be excluded or restricted.
10. Responsibility Boundaries
To the extent permitted by Hong Kong law, Linksphereia is not responsible for indirect or consequential losses, losses caused by inaccurate customer information, failure to follow instructions, personal equipment issues, or events beyond reasonable operational control. Customers remain responsible for their conduct, belongings, physical readiness, and compliance with course requirements.
Nothing in these terms excludes or restricts liability where doing so would be unlawful, including liability that cannot be limited under applicable consumer or contract legislation. Any limitation will apply only to the extent it is reasonable and legally enforceable.
11. Resolving Questions and Disputes
These terms and related transactions are governed by Hong Kong law. If a dispute cannot be resolved through discussion, it may be referred to an appropriate mediation service, tribunal, or court in Hong Kong, subject to applicable jurisdictional rules and statutory rights.